Warranty & returns

Warranty and return terms are set at the brand level, since each brand serves a different customer type (retail consumers vs B2B workshops).

Win Store — retail returns

See the Win Store help centre for order returns, refunds and product complaints: support.winstores.com.

Win Auto Parts — warranty on parts

See the Win Auto Parts help centre for OEM / aftermarket part warranty terms: support.winautoparts.com.

Related articles

• A20 · Delivery
• A14 · Win Store help
• A15 · Win Auto Parts help

Win Central group — related websites

Win Central Co., Ltd. is the parent company of the Win Central group. Visit our operating companies:

• wincentralco.com — Win Central Co., Ltd. (parent company)
• winstores.com — Win Store Co., Ltd. (retail)
• winautoparts.com — Win Auto Parts (a Win Central Co., Ltd. brand)
• winglobalventures.com — Win Global Ventures & Services (trade + digital)
• shwezip.com — ShweZip (group logistics)

Help centres in the group

• support.wincentralco.com — Win Central (parent) help centre
• support.winstores.com — Win Store help centre
• support.winautoparts.com — Win Auto Parts help centre
• careers-help.wincentralco.com — Careers help centre